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[판례] 투숙객이 침대 들춰내고 올라갔다 추락… 숙박업자 ‘보호의무’ 위반 인정 > 손해배상

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[판례] 투숙객이 침대 들춰내고 올라갔다 추락… 숙박업자 ‘보호의무’ 위반 인정

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작성자 법무법인 주한 작성일20-07-07 17:06 조회4,589회 댓글3건

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1.사건의 개요

A씨는 2018331일 경남 양산시에서 B씨가 운영하는 펜션에 숙박했다. 복층 객실에서 묵던 중 복층에 있는 침대 매트리스 틈새로 A씨의 휴대폰이 들어갔다. 이를 꺼내기 위해 매트리스와 매트리스를 받치고 있던 합판을 걷어내고 그 아래 설치된 목재 상판(루바) 위로 올라갔다가 상판이 붕괴되면서 3m 아래의 거실로 추락했다. A씨는 이 사고로 골절상 등을 입고 B씨를 상대로 소송을 제기했다. B씨는 "루바는 원래 매트리스 모서리 일부분만 올려놓기 위해 설치된 것인데 A씨가 무리하게 들춰내고 용법대로 사용하지 않았다"고 주장하며 맞섰다.

 

2.판시요지

울산지법 민사12부는 숙박객 A씨가 펜션 주인 B씨를 사대로 낸 손해배상 청구소송에서 “B씨는 11000여만원을 지급하라며 최근 원고 일부승소 판결했다.

 

재판부는 "숙박업자에게는 숙박계약의 특수성을 고려해 신의칙상 '계약상 보호의무'가 부수적으로 인정되는데, 이를 위반하고 고객의 생명·신체를 침해해 투숙객에게 손해를 입힌 경우 불완전이행으로 인한 채무불이행 책임을 진다""숙박 장소의 공작물이 안전성을 갖추지 못해 계약상 보호의무를 다하지 못했을 경우, 안전성 구비 여부는 숙박업자가 공작물의 위험성에 비례해 사회통념상 일반적으로 요구되는 정도의 방호조치의무를 다했는지 여부를 기준으로 해야 한다"고 설명했다.

 

이어 "다수의 사람이 이용하는 펜션에서 침대 매트리스 틈으로 소지품이 떨어지는 상황이 발생해 매트리스를 들어내는 일은 충분히 있을 수 있는 일로, B씨가 예견할 수 있는 범위 밖의 일이라고 보기 어렵다"면서 "그렇다면 B씨는 루바를 숙박객들이 들어내지 않도록 완전히 고정해두거나 밟으면 안 된다는 경고문을 제공할 주의의무가 있다"고 밝혔다.

 

그러면서 "B씨가 그 같은 주의의무를 게을리해서 사고가 발생한 것으로 B씨는 A씨가 입은 손해를 배상할 책임이 있다""다만 루바가 이용객들에게 통상적으로 노출되는 곳은 아닌 점 등을 고려해 B씨의 책임을 70%로 제한한다"고 판시했다.

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